TERM DURATION - 10 WEEKS
You are purchasing a membership. The membership is based on the average NSW school term. Sometimes the term can run for 9 or 11. weeks.
The price per term is adjusted depending on length of school term.
MAKE UP LESSONS
Only one make up per student per term. Our business is ran the same as a gym membership or daycare. If you do not show up you still pay.
You must call prior to lesson to be eligible for the one make up.
LESSON TRANSFER
Lessons cannot be transferred to another block or non family member. It can be transferred to another family member, though only in the existing block.
 

LESSON CANCELLATION
A make up lesson is only awarded if a notifying call is made to the swim school two hours prior to the lesson starting. This allows us to arrange make up lessons for other clients.
 
SWIM NAPPIES
If you child is 3 years or under they must water a suitable swim nappy. Ordinary nappies will not be allowed into the pool. We sell swim nappies at the counter.
 
FOOD AND DRINK
no food or drink to be taken onto the pool deck, the playroom or the change rooms.
There is an outside area for eating or in our cafe area only.

NO COACHING
Please do not coach from the pools edge. We have many years experience training children to swim. Mixed messages confuse the child.
If you find this difficult please make your way off the deck. If you are required to be in the water do not enter until it is your lesson time and instructed to by Cools Staff. Exit the water immediately after lesson time.
CANCELLATION BY COOLS
If Cools Swim School cancels lessons for any reason the missed lesson will be made up or credited to another block or a refund will be offered. We do not cancel for any weather conditions unless notified by the staff of Cools Swim School.
 
SIGNING ENROLMENT FORM
By signing the enrolment form you agree to all of the terms and conditions for membership in Cools Swim School. We have the right to cancel membership with a refund of the remaining value of membership